Shipping policy
🚚 Shipping Policy
Layered Visions 3D
📦 Order Processing Time
All orders are processed within 2–5 business days.
Because many of our products are made-to-order or custom, production time may vary depending on:
- Order size
- Custom design requirements
- Current order volume
For bulk or wholesale orders, processing times will be communicated directly after purchase.
🚛 Shipping Rates & Delivery Estimates
Shipping charges are calculated at checkout based on your location and selected shipping method.
Estimated delivery times:
- Standard Shipping (U.S.): 3–7 business days
- Expedited Shipping (U.S.): 2–3 business days
Please note: delivery times are estimates and may vary due to carrier delays.
🌎 Domestic & International Shipping
We currently ship:
- 🇺🇸 United States
- 🌍 Select international locations (rates calculated at checkout)
International orders may be subject to:
- Customs fees
- Import taxes
- Duties
These charges are the responsibility of the customer.
📬 Order Tracking
Once your order ships, you will receive a tracking number via email.
Please allow up to 24–48 hours for tracking updates to appear.
⚠️ Delays & Issues
Layered Visions 3D is not responsible for shipping delays caused by:
- Carrier issues (USPS, UPS, etc.)
- Weather conditions
- Incorrect or incomplete addresses
If your package is marked as delivered but not received, please contact the carrier directly.
📍 Incorrect Shipping Information
If you provide an incorrect address:
- We are not responsible for lost packages
- Reshipping may require an additional fee
Please double-check your shipping details before placing your order.
📦 Lost or Damaged Packages
If your order arrives damaged or is lost in transit:
- Contact us within 7 days of delivery
- Include photos (if damaged)
We will work with you to resolve the issue as quickly as possible.
🔄 Order Changes & Cancellations
Due to fast processing times:
- Orders can only be changed or canceled within 12 hours of purchase
- Custom orders may not be eligible for cancellation once production begins
🧠 Custom & Made-to-Order Items
Most of our products are:
- 3D printed on demand
- Custom-designed
Because of this:
- Slight variations may occur
- Colors may vary slightly from screen to final product
📩 Contact Us
For any shipping-related questions:
Layered Visions 3D
📧 layeredvisions3d@gmail.com
📱 (929) 483-7983
📸 Instagram: LayeredVisions3D
⚠️ Quick Reality Check (important for your business)
You could tighten this further depending on your strategy:
- If you’re scaling wholesale → add “lead times may extend to 7–10 business days”
- If you want fewer headaches → add “we are not responsible for stolen packages”
- If you want higher conversions → consider adding “Free shipping over $X”
If you want, I can:
- Turn this into Shopify HTML format (drop-in ready)
- Add free shipping incentives to increase conversions
- Or write a Returns Policy + Terms of Service to match this exactly (important for disputes)